Regional Sections:

Asia Pacific

EMEA

Japan

Latin America

Ascend Advantage Services

Ascend Advantage Services are a comprehensive portfolio of service solutions designed to meet the diverse needs of remote networking and core switching customers. Maintenance and Remote Support solutions provide on-going hardware and software services to keep your network operating at peak performance.

Advantage Services Description Service Availability Matrix EMEA Services Price List EMEA RMA Procedure

Service Agreements

Services Contract Agreement ASP Tier 1 Program Agreement

Presentations

Overview of the EMEA Advantage Services PDF PPT The Support Escalation Procedure PDF PPT The Services Channel Program PDF PPT Services Channel Brochure Customer Services PDF PPT