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IPF.net GmbH in Germany
Enhances Its Network Infrastructure
Background
IPF.net GmbH, headquartered in Frankfurt, Germany, has
watched its business grow as fast as the Internet itself.
In just four years, the company has become one of the
largest Internet Service Providers in Europe, providing
Internet connections to multinational corporations in the
banking, publishing and manufacturing industries and
offering services to over 90 percent of Germany's
population.
To support its customers, IPF.net's network
infrastructure has also expanded. Starting out with a
single point of presence (POP) in Frankfurt, the company
soon had to add two remote POPs -- one in Darmstadt and
one in Wiesbaden. Today, through agreements with its
franchise partners, the company maintains 35 POPs
throughout Germany that provide nearly 5,000 business
customers with Internet access for the price of a local
phone call.
Dozens of incoming analog phone lines and modem banks
were installed in each POP to support the growing number
of analog subscribers. To support its customers with
high-bandwidth needs and ISDN connections, IPF.net
installed separate banks of incoming ISDN lines and
terminal adapters.
The modems, mounted in dozens of 19-inch modem racks,
were very difficult to cable together and even more
difficult to service. When breakdowns occurred -- and
frequently they did -- isolating the problem was nearly
impossible. To make matters worse, if a single modem in
one of the racks malfunctioned, others in the same rack
wouldn't work until the problem was detected and fixed.
The separate ISDN terminal adapters also proved
difficult and costly to support. Eventually, these
support problems became so commonplace that the company's
technical staff found they were spending more time fixing
equipment than helping their customers.
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Application
A German ISP needs to support a variety of
different services, including analog and ISDN
Current Approach
Modem banks, terminal adapters and separate
analog and digital circuits
The Need
Support for both ISDN and analog callers on a
single platform, over a single phone number
Reliable equipment that is easy to install and
troubleshoot and allows custom configuration
Centralized management capabilities, so
technicians can remotely manage unmanned POPs
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IPF.net GmbH Previous
Network

The Solution
IPF.net GmbH found a solution to its modem problems, and a lot
more, when it learned about the MAX 4000 from Ascend
Communications. The MAX, which is used by 28 of the 30 largest
Internet service providers worldwide, is the ideal Internet POP
solution. By consolidating the functions of modems, terminal
adapters, routers and terminal servers in a single, compact box,
the MAX eliminates the need for separate modem banks, DSUs,
terminal adapters and other difficult-to-manage equipment. It
also supports traffic from all analog and digital services,
including ISDN, leased line and frame relay.
The company now has replaced all of its cumbersome modem racks
with MAX 4000s, which accept calls from both analog and ISDN
subscribers, combined. "Ascend's MAX 4000 is the proven
hardware standard for IPF.net," said Daniel David, owner of
IPF.net GmbH. IPF.net is also supplying Pipeline 50s to ISDN
subscribers, who use them to connect their LANs to the Internet
over either 64- or 128-Kbps circuits.
How it Works
The MAX serves as a concentrator for all
of IPF.net's traffic, aggregating calls from dial-up and
ISDN subscribers onto E1/ PRI lines and then passing them
through its Ethernet port onto a frame relay router. The
router is connected to the company's 34-Mbps frame relay
backbone. Alternatively, the MAX could be connected
directly to the frame relay backbone through its
high-speed serial port at speeds up to 8 Mbps.
The
remote management capabilities of the MAX allow the
company to perform all support functions from its main
POP in Frankfurt. Technicians can either manage the MAXs
with SNMP, or establish a Telnet session to perform
configuration, diagnostics and other control functions
remotely.
Digital modems installed in the MAX handle calls from
analog modem users at speeds up to 28.8 Kbps. Support for
different types of ISDN services -- synchronous PPP,
asynchronous PPP or SLIP -- is built directly into the
MAX. Digital services, such as E1-R2 and T-1 Rob Bit
Signaling, are also supported. Fully configured, a MAX
can handle up to 120 simultaneous calls over four E1/PRI
lines, a feature that allows it to service up to 1,200
subscribers (assuming one port for each 10 users).
Standardizing on the MAX has eliminated all of the
IPF.net's management problems and lowered its support
costs. Within the next year, when the company proceeds
with its plans to build 40 more POPs on the European
continent, all of them will contain Ascend MAX 4000s.
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Ascend
Equipment
Thirty-five MAX 4000s
Digital modem cards
Pipeline 50s
The Benefits
Consolidates functions of modems, terminal
adapters, routers and terminal servers onto one
platform
Digital modems support analog subscribers now
but allow for subsequent migration to ISDN
Connects to Ethernet and frame relay backbones
Guaranteed upgrades and after-sales support
Easy to manage and support
Support for Frame Relay
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IPF.net GmbH - Ascend
Solution

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