5.6.5  
Configuring announcements in connection with Media Streaming and HPCO 
 
Since announcements are also connected via the HPCO's IP trunk (Call Center application) for media streaming, it is no longer necessary to select analog ports in HiPath 3000 Manager; instead, select external destinations which are routed to the HPCO IP route.

Setting up external destinations  
 1.   Click the Access column under Auxiliary equipment - Announcement and select External destination.
Repeat this procedure for the number of user announcement ports (recommendation: at least four ports).
 2.   Click the External destinations button.
 3.   Select Trk Grp 16 in the Route field or the IP line name used for this route.
 4.   Enter the call number which is later configured for the ACDLOOP protocol in the
HPCO IP-APL in the Call no. field. A combination of access codes for announcements and a separate consecutive call number is used as a call number.
 5.   Repeat the steps described here for all other announcement devices.
   
A separate consecutive call number should be used for every announcement device. These call numbers are configured as a DID range in the HPCO IP-APL for ACDLOOP.  

Announcement port sample configuration  

Port  
Description  
Announcement port 1  
Call number entered for the external destination 50 780  
Announcement port 2  
Call number entered for the external destination 50 781  
Announcement port 3  
Call number entered for the external destination 50 782  
Announcement port 4  
Call number entered for the external destination 50 783  

HiPath 3000/5000 V9, Manager E, Administrator Documentation, Issue 10   up Top
Disclaimer & Copyright   ID: P31003H3590M1000176A9   2014-03-03