9.9.8  

Integrated Voice Mail (IVM) (only if an IVM card is plugged-in) 
 


Settings | Auxiliary equipment | Integrated Voice Mail (IVM)
 
IVM is started with 8 or 24 B-channels by default.
The parameters and maintenance settings needed for IVM can be read out and administered with the HiPath 3000 Manager.
IVM is only available if an IVM card is plugged into the communication system.
The start-up of the IVM ports is analogous to the start-up of a digital station port. In addition, the station flags are used to set the station port type to Phonemail (5-digit call number).
In the ISDN port flags, the Layer 3 CHI format is set by default to interface type: other interface, and the call reference length is set to 2.
When configuring a Groups/hunt groups, note that in order to support IVM cards with up to 24 channels, the first group must be used, since the corresponding number of ports is only supported for the first group. Furthermore, 24 channels are only possible if the type of the group is set to cyclic or linear. If a cyclic or linear group with 24 channels was created and if this group is later reconfigured as a normal group, then all channels in the group will be deleted.
Caution  
When using an IVM, the ports of the EVM for voice mail usage must be decommissioned (see Section 9.9.18 "EVM (Entry Voice Mail)" for details).  

9.9.8.1  

Mailboxes table 
All mailboxes are shown in the table. Every mailbox must be uniquely identified via the index (=row header).

Column  
Type  
Default value  
Range  
Mailbox ID  
Read only  
Consecutive number  
1-500  

Mailbox call no.  
The call numbers of the individual mailboxes are entered and assigned to the corresponding index here.

Column  
Type  
Default value  
Range  
Mailbox call number  
Edit control  
-  
1-8 places  
When a mailbox is assigned to a station, it is essential that the mailbox has the same call number as that station.  

Name  
The Name belonging to the mailbox is entered here. It can be a person's name, the name of a department or an other suitable entry. The name can contain a maximum of 16 characters. Only uppercase and lowercase letters from A-Z, digits, commas, periods and blanks may be used.
The station for which a mailbox should be configured can be copied over via the Add station mailbox data button from the station dialog or from an Excel table into the mailbox dialog using the Copy and Paste technique.

Column  
Type  
Default value  
Range  
Mailbox name  
Edit control  
-  
ASCII  

COS  
A defined COS class (COS 1 through COS 17) can be assigned per mailbox, or the IVM | Parameter/Mailbox Parameters dialog can be used to freely assign individual COS bits to a mailbox. Up to 254 different combinations (Type 1 to Type 254) are possible as new COS classes. These 17 fixed and 254 free COS combinations can be assigned to mailboxes via the COS drop-down list. All further combinations are just identified as "user-defined" and cannot be assigned by using the COS drop-down list.

Column  
Type  
Default value  
Range  
Mailbox COS  
Selection box  
COS 4  
COS 1 to COS 17
Type 1 to type 254
(user defined)  

Param  
The Param column in this dialog functions exactly as in the subscriber dialog. If it is selected with a double-click, the submenu IVM Parameter opens with the tab:

Tabs  
   -   IVM | Parameter/Mailbox Parameters
   -   IVM | Parameter/COS
As in the station dialog, the modified settings can be stored temporarily as a template and copied to additional mailboxes. The template is identified by "**" in the Parameter column.

Name selection  
You can define here whether or not name selection is to be possible for a particular station. Requirements: name selection must be allowed in general (see IVM | Additional Settings/General) and the station must have a recorded name.

9.9.8.2  

Buttons 

Additional settings  
Using this button, you can reach Additional settings for setting the IVM via tabs.

Tabs  
   -   IVM | Additional Settings/General
   -   IVM | Additional settings/Advanced
   -   IVM | Additional settings/Network parameters
   -   IVM | Additional settings /Automatic attendant
   -   IVM | Additional Settings/Calendar
   -   IVM | Additional Settings/Central distribution list
   -   IVM | Additional Settings/Group mailbox

Add station mailbox data  
So long as no entries have been made in the table, the stations that are active or have been provided with a name can be taken over in this dialog via Subscriber.
After the values are transferred, the function of the button changes to Apply template settings. On pressing this button, the temporarily stored settings of the mailbox that is identified with a "**" in the table are copied to one or more other mailboxes.

Check  
With Check, the mailbox call numbers are checked for call number band overlap and corresponding warnings are displayed.
The IVM settings are checked for consistency either manually with Check, or automatically with Apply. In this process, the following errors are checked:
   -   Two mailboxes have the same call number or overlap one another in their call numbers (e.g., "123" and "1234").
   -   The call number of a mailbox is longer than allowed (see the Max. mailbox no. length parameter in IVM | Additional Settings/General).
In addition, warnings are issued with the following actions:
   -   A mailbox that was present in the source data record was deleted.
The user must confirm this action since in this case, all parameters belonging to this mailbox are reset to the default values; the mailbox itself is deleted from the IVM and thereby all messages, greetings, etc. belonging to this mailbox are also deleted.
The following actions are checked during input. In the status bar, an appropriate warning results immediately after the input.
   -   The COS of a mailbox was decreased.
The user must confirm this action since in this case, all parameters that belong to the features that are now no longer accessible for this mailbox are reset to the default values.
   -   A mailbox call number is assigned repeatedly.

See also:  
   -   Section 9.9.9 "IVM | Parameter/Mailbox Parameters"
   -   Section 9.9.10 "IVM | Parameter/COS"
   -   Section 9.9.11 "IVM | Additional Settings/General"
   -   Section 9.9.13 "IVM | Additional settings/Network parameters"
   -   Section 9.9.14 "IVM | Additional settings /Automatic attendant"
   -   Section 9.9.15 "IVM | Additional Settings/Calendar"
   -   Section 9.9.16 "IVM | Additional Settings/Central distribution list"
   -   Section 9.9.17 "IVM | Additional Settings/Group mailbox"
   -   Section 9.9.18 "EVM (Entry Voice Mail)"