10.11  
Consultation Hold/Transfer/Pickup 
 

Definition  
Consultation hold between a HiPath 3000/5000 station and a station in a networked communication server is initially set up via a second B channel. If possible, the connection itself is made via path replacement (rerouting), which is activated after Connect. If path replacement is not possible, the connection remains on the second B channel.
When an external call is transferred to a station connected via CorNet, the station number, name, and class of service for the A and C stations are transmitted.
Users can pick up from the networked communication server if the call is identified as a consultation call. If the consulted party picks up the call, the request from the master communication server causes the call to be switched in transit, and the system disconnects the consulting party. If the consulted party disconnects the consultation call, the consultation is automatically reconnected to the last call on hold.

Model-Specific Data  

 Subject  
 HiPath 3800  
 HiPath 3550  
 HiPath 3500  
 HiPath 3350  
 HiPath 3300  
Feature available in  
 x  
 x  
 x  
Hardware requirements  
 -  
 -  
 -  
Software requirements  
 V5.0 or later  
 V1.0 or later  
 V1.0 or later  

Dependencies/Restrictions  

 Subject  
 Dependency/Restriction  
Unscreened Transfer  
Unscreened transfer is possible on a free or busy station in a networked system.  
Call pickup groups with fractional T1s  
If you are using a portion of B channels on a T1 for data applications (for example, with a data server), you must bar the data B channels from being used for call pickup groups.  

HiPath 3000/5000 V9, Feature Description, Issue 7   up Top
Disclaimer & Copyright   ID: P31003H3590F100017618   2012-06-25