12.6.3  
Remote System Administration 
 

12.6.3.1  
Remote Administration of HiPath 3000 with HiPath 3000/5000 Manager E 
To establish a remote connection between HiPath 3000 and the service center (HiPath 3000/5000 Manager E), the following options are available:
 •   Callback
 •   Service call via code
 •   Automatic error correction
Any one of these options establishes a connection using the integrated digital modem (B channel) or the integrated analog modem (IMODN).

Callback  
HiPath 3000 can manage up to six different callback indices (callback passwords and their relevant callback numbers), in which case the first callback connection is also the destination of the automatic error signaling. For each callback connection, you can select either the digital modem (B channel) or the analog modem (IMODN).
If you have chosen your settings and selected the connection setup option "Callback activated", the HiPath 3000/5000 Manager E can dial in to the system. HiPath 3000 registers the callback destination and saves the callback index. After 10 s, the HiPath 3000 initiates the actual callback with the number which is linked using the callback index. As soon as the connection is established, you can use HiPath 3000/5000 Manager E to manage the system.
If no connection is established, HiPath 3000 will make a total of 20 attempts in intervals of 10 s after which the callback attempt ends and has to be started up again with HiPath 3000/5000 Manager E.

Service call via code  
You can use any telephone to initiate a HiPath 3000 service call to the service center by selecting the connection setup option "Service call via code" and activating the feature "Remote access immediately after installation". In contrast to the usual callback procedure, this callback (service call) is not activated by HiPath 3000/5000 Manager E itself, but by any telephone you choose. Callback initialization is skipped.
The service call destinations are the six callback indices that also apply to callback. You are not required to enter the relevant passwords.
The service center wait time for one service call is limited to 15 minutes, though you can end it manually at any time.
Procedure: Activate the feature "Remote access immediately after installation".

 Step  
 Input  
 Description  
 1.  
 *994  
Enter code for "Remote access immediately after installation"  
 2.  
 X  
Select callback index (0 ... 6 possible)  
 3.  
 XXXXXXX  
Select a suffix number if necessary (up to 11 digits)  
The suffix is used for selecting the remote PC in the service center.  
 4.  
  or #  
Press "OK" or the "#" button.  

Automatic error signaling  
Class B errors can be automatically transferred to a service center. For more information on this, see Section 12.6.5 "Remote Error Signaling".

12.6.3.2  
DTMF Remote Administration of HiPath 3000 
This feature facilitates remote system administration by transmitting DTMF signals. The user interface (menu prompt) is the same as that of the Assistant T for system administration on site.
DTMF remote administration can be performed using either analog or digital trunks.

HiPath 3000/5000 V9, Service Documentation, Issue 10   up Top
Disclaimer & Copyright   ID: P31003H3590S100017620   2014-02-27