12.4.17  

HiPath 5000-Error mess. (Event Viewer Entries for HiPath 5000) 
 
Table 12-8 lists the possible entries for HiPath 5000 in the Event Viewer.
The Source column designates the origin of the possible entries:
 •   HiPath AllServe = Feature Server events
 •   GetAccount = GetAccount events
The various components of these sources are identified by means of the abbreviations in the Category column. Section 6.2 "Software Structure" contains information about the most important components of the Feature Server.

 Table 12-8   Event Viewer Entries for the HiPath 5000 Server
 Event  
 Default trap  
 Error text  
 Meaning  
 User reaction  
 Category  
 Source  
 1000  
 X  
Not defined  
Unidentified logical TFTP error in HiPath 3000/5000  
 
 
 adm  
HiPath AllServe  
 1010  
 X  
Socket error  
General socket error  
Save event file for error analysis  
Shut down and restart server.  
If error is still present, restart the PC.  
 adm  
HiPath AllServe  
 1011  
 X  
Udp/tftp: unknown service  
Logical socket error, unable to install Winsock Library  
Save event file for error analysis  
Unrecoverable error.  
Restart server and report error to appropriate service support.  
 adm  
HiPath AllServe  
 1013  
 X  
WSA socket error  
General socket error  
Save event file for error analysis  
Unrecoverable error.  
Restart server and report error to appropriate service support.  
 adm/car  
HiPath AllServe  
 1014  
 X  
File open error  
Logical TFTP error; HiPath 3000/5000 displays a message indicating that frame page cannot be opened  
 
Wait 5 minutes then repeat action.  
 adm  
HiPath AllServe  
 1015  
 X  
Error while setsockopt.  
Server problem: IP socket could not be initialized  
Save event file for error analysis  
Shut down and restart server.  
If error is still present, restart the PC.  
 adm  
HiPath AllServe  
 1016  
 X  
Error while recvfrom.  
HiPath 3000/5000 no longer replies when files are received  
Save event file for error analysis  
Connection error, HiPath 3000/5000 HIP problems.  
Check if ping is working:  
If ping is working: wait 5 mins and restart server.  
If ping is not working properly, check if the "Ping unsuccessful" error message appears in the Event Viewer.  
 adm  
HiPath AllServe  
 1017  
 X  
Error while sending to <IP-Adr>  
Logical error when sending data to HiPath 3000/5000  
Save event file for error analysis  
Unrecoverable error.  
Restart server and report error to appropriate service support.  
 adm  
HiPath AllServe  
 1018  
 X  
Transfer timed out  
No acknowledgement received/sent  
Save event file for error analysis  
Possible connection interruption or HiPath 3000/5000 HIP problems.  
 adm  
HiPath AllServe  
 1019  
 X  
Discarded packets  
TFTP protocol error: data transfer no longer possible, transfer canceled.  
Save event file for error analysis  
Unrecoverable error.  
Check if ping is working:  
If ping is working: wait 5 mins and restart server.  
If ping is not working properly, check if the "Ping unsuccessful" error message appears in the Event Viewer.  
 adm  
HiPath AllServe  
 1020  
   
Receive successful  
CDB page frame successful (read)  
 
Information  
 adm  
HiPath AllServe  
 1021  
   
Send successful  
CDB page frame successful (write); Event Properties contains the corresponding page frame ID  
 
Information  
 fct/adm  
HiPath AllServe  
 1022  
   
Connect successful  
Positive ack. from FCT; connection with HiPath 3000/5000 successful; Event Properties contains the corresponding HIP address  
 
Information  
 fct/adm  
HiPath AllServe  
 1023  
 X  
Socket not connected  
Connection difficulties - HiPath 3000/5000 server. TCP connection not available  
Save event file for error analysis  
Check LAN, initiate HiPath 3000/5000 ping.  
Restart server if necessary. Check HiPath 3000/5000 HIP.  
 fct  
HiPath AllServe  
 1024  
   
CDB transfer successful (read)  
All frame pages successfully read from HiPath 3000/5000 nodes by the server  
 
Information  
 vsrv  
HiPath AllServe  
 1025  
   
CDB transfer successful (write)  
All frame pages successfully written from the server to all HiPath 3000/5000 nodes  
 
Information  
 vsrv  
HiPath AllServe  
 1027  
   
CallAddressTable and NodeIpTable transfer successful  
Successful transfer of call address table and node IP table to the system by the server  
 
Information  
 car  
HiPath AllServe  
 1028  
 X  
Venus database closed  
Venus database closed  
 
Information  
 vsrv  
HiPath AllServe  
 1029  
 X  
Venus Database started  
Venus database started  
 
Information  
 vsrv  
HiPath AllServe  
 1030  
   
Data saved to disk  
Saving the Venus database to the server hard drive  
 
Information  
 vsrv  
HiPath AllServe  
 1031  
   
Ping not possible  
HiPath 3000/5000 HIP no longer available  
Save event file for error analysis  
Check HiPath 3000/5000. Check HG 1500. Check LAN. Initiate HiPath 3000/5000 ping, if necessary  
 adm/fct/vsrv/sync  
HiPath AllServe  
 1032  
 X  
CDB transfer to (<IP-Adr>) failed (write)  
Writing data to HiPath 3000/5000 with specified IP address failed  
Save event file for error analysis  
Check HiPath 3000/5000. Check HG 1500. Check LAN. Initiate HiPath 3000/5000 ping, if necessary.  
Load HiPath 3000/5000 Manager E data to the server again. This initiates data transfer from the server to HiPath 3000/5000.  
 vsrv  
HiPath AllServe  
 1033  
   
Data sync tile  
Modification to database in HiPath 3000/5000 reported to the server; HiPath 3000/5000 data loaded and saved on the server  
 
 
 adm  
HiPath AllServe  
 1034  
   
Disconnection of object recovered (%1)  
 
 
 
 sync  
 
 1036  
 X  
CDB transfer from (<IP-Adr>) failed (read)  
Data reading from HiPath 3000/5000 (with specified IP address in the server) failed  
Save event file for error analysis  
Check HiPath 3000/5000. Check HG 1500. Check LAN. Initiate HiPath 3000/5000 ping, if necessary.  
Activate HiPath 3000/5000 data loading via HiPath 3000/5000 Manager E.  
 vsrv  
HiPath AllServe  
 1037  
   
Interface error (_hr= 0xzzzzzzzzz)  
If 0xzzzzzzz = 0x80070057, this is just internal information for Development, otherwise error  
Save event file for error analysis  
If an error message appears, RgTraceFile.txt and Carlog File must be saved.  
 reg  
HiPath AllServe  
 1038  
   
User interface active on <IP-Adr>  
The user interface is active during a sync. Trials are not canceled and are cyclically repeated until successful.  
 
Information  
 sync  
HiPath AllServe  
 1039  
   
User: "<username>" on PC: "<pc_name>": read CDB data from server  
HiPath 3000/5000 Manager E information about user actions, user reads data from the server.  
 
Information  
 vsrvadmin  
HiPath AllServe  
 1039  
   
User: "<username>" on PC: "<pc_name>": write CDB data to server. Mode (delta)  
HiPath 3000/5000 Manager E information about user actions, user writes data to the server and to the systems.  
 
Information  
 vsrvadmin  
HiPath AllServe  
 1040  
   
Node IP ADD <IP-Adr>  
 
 
Error  
   
HiPath AllServe  
 1041  
   
No resources in system %1  
API cannot open FCT, as there is another API session active (e.g. user interface).  
 
 
 fct  
HiPath AllServe  
 1042  
   
Regs message <IP-Adr>  
 
 
 
 vsrv  
HiPath AllServe  
 1043  
   
Car update node IP table entry <IP-Adr>  
Database generates the node IP table per CDB for the car server  
 
Information  
 vsrv  
HiPath AllServe  
 1045  
 X  
Feature Server: Service Started. Version HVxxxB.yy.nnn.  
The "Feature Server" service was started.  
 
Information  
 vdbast  
HiPath AllServe  
 1045  
 X  
Feature Server: Service stopped.  
The "Feature Server" service was stopped.  
 
Information  
 vdbast  
HiPath AllServe  
 1046  
   
Update CallAddressTable (No. = %1) and NodeIpTable (No. = %2)  
CAR assigned a new call address and node IP table by the database (event 1027 follows).  
 
Information  
 car  
HiPath AllServe  
 1047  
   
Registration request from <IP-Adr>  
The REG server received a registration request from HG 1500.  
 
Information  
 reg  
HiPath AllServe  
 10000  
   
Wrong request ID  
Wrong UDP packet sequence, asynchronism.  
 
Check LAN  
 fct  
HiPath AllServe  
 10001  
   
Unknown packet  
Unknown HiPath 3000/5000 IP packet.  
 
Information  
 fct  
HiPath AllServe  
 10002  
 X  
Socket receive  
TCP socket error.  
Save event file for error analysis  
Possible interrupted connection.  
 fct  
HiPath AllServe  
   
 515  
 X  
Error 0x%x in Func \"SaveGeb\".  
Description: %s",e.Error(), (char*)(e.Description())  
Error when saving an outgoing call data record.  
 
 
   
GetAccount  
 515  
 X  
Error 0x%x in Func \xd3 SaveKommend\".  
Description: %s",e.Error(), (char*)(e.Description())  
Error when saving an incoming data record.  
 
 
   
GetAccount  
 515  
 X  
Error 0x%x in Func \"SaveNewPrice\".  
Description: %s",e.Error(), (char*)(e.Description())  
Error when saving a recalculated call data record.  
 
 
   
GetAccount  
 515  
 X  
Error init HKLM registry Stop service GetAccount  
Error when reading start parameters from the HK local machine registry.  
 
 
   
GetAccount  
 515  
 X  
Error init registry HKCU Stop service GetAccount  
Error when reading start parameters from the HK Current user registry.  
 
 
   
GetAccount  
 515  
 X  
Error when starting immediate printout. Stop service GetAccount  
Error when starting immediate printout thread.  
 
 
   
GetAccount  
 515  
 X  
Error 0x%x in Func \"InsertSofortDruck\".  
Description: %s",e.Error(), (char*)(e.Description())  
Error when saving a record for immediate printout.  
 
 
   
GetAccount  
 515  
 X  
No CDR line found  
TSP does not provide any CDR lines.  
 
 
   
GetAccount  
 515  
 X  
Error TAPI Init  
Error when initializing the TAPI interface.  
 
 
   
GetAccount  
 515  
 X  
TapiFunc: %s ID: %d Error: %s", szTapiFunc, lLineID, szErrorMess  
Error when calling a TAPI function for a particular line.  
 
 
   
 GetAccount  
 515  
 X  
TapiFunc: %s Error: %s", szTapiFunc, szErrorMess  
Error when calling a TAPI function.  
 
 
   
 GetAccount  
 515  
 X  
Box not found in database cntBox = 0 SwitchID: %d, nVNodeID: %d  
Node data has not yet been read.  
 
 
   
 GetAccount  
 515  
 X  
CDR Service in PBX: %d could not be started  
The CDR service in the switch could not be started.  
 
 
   
 GetAccount  
 515  
 X  
Error sending command `starting CDR Service' to PBX: %d  
Error when sending the start CDR service command.  
 
 
   
 GetAccount  
 514  
 X  
CDR Service in PBX: %d by TSP already started  
TSP has already started the CDR service.  
 
 
   
 GetAccount  
 515  
 X  
Error starting CDR service on PBX: %d dwParam2: 0x%x  
Undefined error when starting the CDR service.  
 
 
   
GetAccount  
 515  
 X  
Error sending command `stop CDR Service'  
Error when sending the command to stop the CDR service.  
 
 
   
GetAccount  
 515  
 X  
Error stopping CDR Service: Illegal Access  
Error when stopping the CDR service. Access denied. Someone else already started the service.  
 
 
   
GetAccount  
 515  
 X  
Error stopping CDR Service: ErrorCode: 0x%x", dwParam2  
Undefined error when stopping the CDR service.  
 
 
   
GetAccount  
 513  
 X  
TAPI Reinit  
TAPI was reinitialized.  
 
 
   
GetAccount  
   
 515  
 X  
Start service error: Database connect error  
Error when opening the database connection.  
 
 
   
PCM  
 515  
 X  
Start service error: Misc. database error  
Error when reading out the values saved in the database.  
 
 
   
PCM