11.1.10  

UCD Agents 
 


System Status | System-wide | UCD Agents
 
UCD Agents is used to display the status and number of UCD agents configured in the communication system.

11.1.10.1  

UCD Agents Status table 

Call Number column  
The Call number column shows the internal call number of each UCD agent.

Name column  
The name assigned to the UCD agent is displayed here.

Status column  
Shows the status of the agent.

11.1.10.2  

Area: Number of UCD Agents 

Total, Available  
Shows the total number of configured UCD agents (Total) and the number of available UCD agents (Available).

See also:  
   -   Section 11.1 "System-wide"