2.8  
Announcements 
 
Implementing features, see also Manager E Announcements

Definition  
For uniform call distribution (UCD), announcement before answering, and DTMF direct inward dialing (DID), users can connect announcement equipment. An announcement source replaces music on hold (MOH) in certain situations such as during hold or while a station is busy or being transferred.
The following types of announcement are available:
 •   Section 3.1.12.6 "Recorded Announcement/Music on Hold (MOH) with UCD"
 •   Section 5.2.10 "Announcement before answering"
 •   Section 5.2.9 "DTMF DID"
 •   Section 6.10 "MessageTexts / Mailboxes / Message Waiting"

Model-Specific Data  

 Subject  
 HiPath 3800  
 HiPath 3550  
 HiPath 3500  
 HiPath 3350  
 HiPath 3300  
Feature available in  
 x  
 x  
 x  
HW requirements for TDM  
 free analog subscriber ports  
 (+ REALS for Start/Stop)  
 /TMEW2  
 free analog subscriber ports  
 (+ STRB/STRBR for Start/Stop)  
HW requirements for IP  
 free MOH channels  
 STMI2  
 HXGS2,  
 HXGS3,  
 HXGSR2,  
 HXGR3  
 HXGS2,  
 HXGS3,  
 HXGSR2,  
 HXGR3  
Software requirements  
 V5.0 or later  
 V1.0 or later  
 V1.0 or later  
Ann. devices  
 16  
 4  
 1  
Simultaneous announcements  
 •   via IVM port: 32
 •   via a/b interface: unlimited
 •   via IVM port: 32
 •   via a/b interface: unlimited
 •   via IVM port: 32
 •   via a/b interface: unlimited

Dependencies/Restrictions  

 Subject  
 Dependency/Restriction  
MOH for IP workpoint clients  
For this feature, MOH channels (= number of MOH data streams for IP workpoint clients) of the HG 1500 boards will be provided. For load limitation, the maximum number of possible MOH data streams per HG 1500 board is limited to 10 (i.e., max. 10 IP workpoint clients can simultaneously listen to MOH).  
HiPath Xpressions Compact-based announcements for HiPath 33xx, 35xx and 38xx
As of HiPath 3000 Version 5.0, HiPath Xpressions Compact supports announcements for UCD and announcement before answering.
An Xpressions Compact-based announcement replaces music on hold (MOH) in certain situations such as during hold or while a station is busy or being transferred. Up to 32 stations can be connected in parallel to the HiPath Xpressions Compact-based announcement.
Xpressions Compact supports announcements in order of arrival (announcements are played once completely) and continuous announcements (Music On Hold).
HiPath Xpressions Compact-based announcements are configured according to port. The announcement ports are licensed separately. The announcement ports are no longer available for voicemail operation and should be removed from the voicemail port hunt group.
Each announcement port features an announcement mailbox. Callers who are transferred to an announcement port hear the first greeting of an announcement mailbox.
The first greeting of an announcement mailbox can be easily customized via HiPath 3000 Manager E/C. The music or announcements to be played should be available in PCM WAV format, 8kHz, 16 bit, mono.
The announcement function of an available HiPath Xpressions Compact board can be remotely configured.
The general model-specific data also applies to HiPath Xpressions Compact-based announcements (see above).

HiPath 3000/5000 V9, Feature Description, Issue 10   up Top
Disclaimer & Copyright   ID: P31003H3590F100017618   2014-02-27