9.8.13 |
Plus Products Flags/MW |
| Plus product flags/MW is used to set the parameters if additional applications are running in the communication system. |
9.8.13.1 |
Area: Plus Products Flags |
CSTA applications active flag |
| This is a flag which can be set if an application in the communications system is active via the CSTA interface (e.g. OpenScape Office Contact Center). |
| The flag does not effect functionality, but is useful for the system administrator, particularly in the case of remote administration. |
OpenScape Contact Center flag |
| This flag must be set if OpenScape Office Contact Center is being operated on the communications system. If the flag is not set, OpenScape Office Contact Center cannot distribute any calls. |
| The flag implements special adaptations to the CSTA interface for OpenScape Office Contact Center. |
|
| The flag is deactivated by default. |
Direction prefix sent via CSTA flag |
| After this flag has been activated, external call numbers are supplemented with a direction prefix via CSTA - Event - Report. Certain digits which correspond to the direction are used as prefixes. |
Extended CSTA-CAUSE handling activated flag |
| This flag affects cause handling in the CSTA event report. The flag is activated by default and should only be deactivated for applications that do not support the full Cause scope. |
| In addition, when the flag is set, a V.24 acknowledgment timer of level 2 is reduced from 40s to 20s. |
CSTA with CSP |
| This flag must be set when an application is connected to the communication system via CSP. CSP functionality is supported as of TAPI 170 V2. |
| Setting this flag causes the CSTA device IDs to be additionally supplied with an internal/external identification. TAPI 170 V2 also uses this mode. However, when connecting older versions of TAPI 170 or other CSTA applications that do not support this mode, the flag must not be set. |
Blind Transfer |
| If this flag is set, a call switched via the Xpression will be transferred using Transfer Before Answer. Note that once transfer has occurred, the call can no longer be influenced by the Xpression, i.e., will not be visible to the Xpression. |
MULAP monitoring |
| From HiPath 3000/5000 V8, CSTA interface of HiPath 3000 supports the monitoring of MULAP and MULAP devices. |
| If OpenScape Office is connected to HiPath 3000 the "MULAP monitoring" checkbox must be activated! This ensures the monitoring of MULAP and of MULAP devices. After activating the checkbox error messages can appear if applications are available which have not not yet been updated. |
| The check box is deactivated by default. |
Networked CTI domain |
| This flag enables IP trunks to be monitored for networking and allows applications to forward and to transfer a call. It is recommended that individual trunk IDs be defined. |
CSTA Park monitor, Call number |
| Using CSTA Park monitor, CSTA applications can configure call event reporting for a park queue. |
| Inactive, analog stations can only be configured if they have already been assigned the station type Answer machine (also see Station view: Activated features). |
9.8.13.2 |
Message waiting parameter |
Acoustic message signaling |
| The options can be used to select the signal to be implemented on the telephones when there is an message; this is valid throughout the system. |
| The following options can be selected independently of one another for system telephones and other telephones: |
| - | by announcement |
| - | special dial tone |
| - | none |
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| HiPath 3000/5000 V8, Manager E, Administrator Documentation, Issue 11 | up  |
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| Disclaimer & Copyright | ID: P31003H3580M1000176A9 | 2011-03-18 |
