9.14.1  
Team Configuration 
 
Implementing features, see also Manager E Team / Top

Example of a Team with Two Members  
 Figure 9-1   Example of a Team with Two Members
 
The Team configuration in Figure 9-1 includes the following components:
 •   MULAP 1 and MULAP 2: MULAPs (basic MULAP groups) that appear on both Telephone A and Telephone B.
 •   DSS keys: Telephone A to Telephone B and Telephone B to Telephone A.
A group call key allows you to activate or deactivate incoming MULAP call signaling.

 Table 9-1   Transfer in Team ("Switch Lines for DSS" System Option Not Set) (Not for U.S.)
 Operation  
 Tel. A
M1  
 Tel. A
DSS Key B  
 Tel. B
M1  
 Tel. B
DSS Key A  
X = busy; XX = hold (consultation, exclusive, common);
XXX = being called; XXXX = ringing  
Tel. B is talking on M1  
 X  
 X  
 X  
 -  
Tel. B presses DSS Tel. A key  
 X  
 XXXX  
 XX  
 X  
Tel. B performs unscreened transfer to Tel. A (1)  
 XXXX  
 -  
 XXX  
 XXX  
or  
Tel. A answers (2)  
 X  
 X  
 XX  
 X  
Tel. B performs screened transfer to Tel. A (3)  
 X  
 -  
 X  
 X  
1) Tel. B performs unscreened transfer; call is transferred to M1.  
2) Tel. A answers and could answer the call on hold on M1 by call pickup (menu).  
3) Tel. B performs screened transfer to Tel. A and Tel. A continues to conduct the call on M1.  

 Table 9-2   Transfer in Team ("Switch Lines for DSS" System Option Set) (for U.S. only)
 Operation  
 Tel. A
M1  
 Tel. A
DSS Key B  
 Tel. B
M1  
 Tel. B
DSS Key A  
X = busy; XX = hold (consultation, exclusive, common);
XXX = being called; XXXX = ringing  
Tel. B is talking on M1  
 X  
 X  
 X  
 -  
Tel. B presses DSS Tel. A key (1)  
 X  
 XXXX  
 XX  
 X  
Tel. A answers (2)  
 X  
 X  
 XX  
 X  
Tel. B goes on-hook (3)  
 XX  
 -  
 XX  
 -  
Tel. A retrieves M1 (4)  
 X  
 -  
 X  
 X  
1) Tel. B switches lines (exclusive hold), switches to the local station number and calls Tel. A under the local station number. M1 continues to be signaled as busy on Tel. A.
2) Tel. A can answer only by going off-hook or pressing the Tel. B DSS key. Tel. A then conducts the call under the local station number.
3) If Tel. B goes on-hook, the connection to Tel. A is released and M1 is placed on common hold.
4) Tel. A can retrieve the held call by pressing M1.  

 Table 9-3   Team-Sequence of Operations for Consultation Hold on Second Line
 Tel. A  
 M1  
 M2  
 Explanation  
X = busy; XX = hold (consultation, exclusive, common);
XXX = being called; XXXX = ringing  
Call on M1  
 X  
 -  
 
Consultation hold  
 XX  
 -  
Dial tone  
Presses M2  
 -  
 XX  
M1 is released, M2 is placed on consultation hold, dial tone remains.  
 
Call on M1  
 X  
 -  
 
Ringing on M2  
 X  
 XXXX  
If ringing for MULAP 2 is activated on Tel. A, Tel. A hears an advisory ring.  
Consultation hold  
 XX  
 XXXX  
Dial tone  
If ringing for MULAP 2 is activated on Tel. A, Tel. A hears an advisory ring.  
Presses M2  
 -  
 XX  
M1 is released, consultation call on M2.  
 
Call on M1  
 X  
 -  
 
Switches to M2  
 XX  
 X  
Dial tone  
Call on M2  
 XX  
 X  
 
Consultation hold  
 XX  
 XX  
Dial tone  
Presses M1  
 XX  
 -  
M2 is released, consultation call on M1.  
     
 Tel. B  
 DSS Key A  
 M2  
 Explanation  
Conducts call with Tel. A  
 X  
 -  
Tel. A was called by means of DSS key A.  
Consultation hold  
 XX  
 -  
Dial tone  
Presses M2  
 XX  
 XX  
Consultation call on M21, dial tone remains.  
1Because of dual signaling, DSS key A continues to indicate call on hold (state of local station number is always signaled as well).

Example of a Team with Eight Members  
 Figure 9-2   Example of a Team with Eight Members
 
 Figure 9-3   Team with Eight Members: Default Key Assignments for Tel. A on Key Module
 
The following options are available for assigning Team keys using HiPath 3000/5000 Manager E:  
 •   No key assignment
 •   Assignment to first or second key module
A key module is automatically added. If applicable, existing keys are overwritten.
 •   Assignment to first free keys
Free keys on the telephone and any existing key modules are used. If no keys are available, key modules are added. Key assignment sequence for Team: Local MULAP, Group Call key, other MULAPs, DSS keys.

Model-Specific Data  

 Subject  
 HiPath 3800  
 HiPath 3550  
 HiPath 3500  
 HiPath 3350  
 HiPath 3300  
Feature available in  
 x  
 x  
 x  
Hardware requirements  
 -  
 -  
 -  
Software requirements  
 V5.0
or later  
 V1.0
or later  
 V1.0
or later  
Maximum number of telephones in a Team/Top configuration  
 10  
 10  
 8  
Maximum number of MULAPs per telephone  
 32  
 32  
 10  

Dependencies/Restrictions  

 Subject  
 Dependency/Restriction  
Manually configured basic MULAP group  
Members of a basic MULAP group can use key programming to  
 •   Configure a MULAP key for the basic MULAP group.
 •   Configure DSS keys to other members.
 •   Program a "Group Call" key.
Universal Call Distribution (UCD)  
You cannot use MULAPs in the universal call distribution system.  

Configuration Options  
This feature can be configured using Manager T or HiPath 3000/5000 Manager E.

Configuring the Feature Using Manager T  
Teams should normally be configured using HiPath 3000/5000 Manager E. Configuration using Manager T is possible only to a limited extent.

Configuring the Feature Using HiPath 3000/5000 Manager E  
HiPath 3000/5000 Manager E can be used to configure a default Team (Team/Top mask). Members can be added to the team by drag and drop. The basic MULAP group(s) and DSS keys are configured automatically. The basic MULAP groups are assigned the station numbers of the primary station and the primary station is assigned a pseudo station number (examples: 4711 becomes **4711, 12345 becomes **2345, 654321 becomes **4321).
Configure the feature using HiPath 3000/5000 Manager E as follows:

 Step  
 Action  
 1.  
Configure team (default)  
Options  
 2.  
Incoming calls  
 3.  
Team/Top  

HiPath 3000/5000 V8, Feature Description, Issue 10   up Top
Disclaimer & Copyright   ID: P31003H3580F100017618   2011-02-07