3.1.5  

Call Forwarding (CF)-Busy and No Answer 
 
Implementing features, see also Manager E Call forwarding (CF) - Busy and No Answer
The following call forwarding types are available:
 •   Call forwarding-no answer
If an extension does not answer, the system forwards the call to an answering machine or voice mail system after a programmable period of time.
 •   Call forwarding-busy
Callers who call a busy extension receive a busy signal. The call destination list determines whether the system carries out call forwarding-busy.
The following are special situations:
 •   Group call
A group is always busy if all members of the group are busy.
 •   Hunt group
A hunt group is always busy if all hunt group members are busy.
 •   Free group
A free group is busy if at least one group member is busy and the caller reached the group by dialing the group number.
 •   UCD groups
The system does not check this parameter for UCD groups.
 •   Announcements
This parameter has no effect on announcements.
If a station signals a call and the call forwarding destination is busy, the call remains at the station. The system checks the call forwarding destination repeatedly until the destination is free.
Incoming calls on trunks that do not support busy signaling are forwarded or intercepted.

Model-Specific Data  

 Subject  
 HiPath 3800  
 HiPath 3550  
 HiPath 3500  
 HiPath 3350  
 HiPath 3300  
Feature available in  
 x  
 x  
 x  
Hardware requirements  
 -  
 -  
 -  
Software requirements  
 V5.0 or later  
 V1.0 or later  
 V1.0 or later  
Max. no. of CF destinations per station no.  
 3  
 3  
 3  

Dependencies/Restrictions  

 Subject  
 Dependency/Restriction  
Call forwarding - no answer (CFNA)  
If the call forwarding destination is unavailable and no other call forwarding operation is configured for the trunk, call forwarding-no answer is not carried out.  
External call forwarding  
You can specify whether the system follows an external call forwarding procedure that a station has programmed in the call forwarding table.  
External call forwarding  
If you activate external call forwarding-no answer for the entire trunk, the system circumvents internal call management (for more information, refer to the ISDN features CFB and CFNR).  
Call waiting  
If a user has activated call waiting, the caller camps on even if the user did not configure busy call forwarding in the local call management table.
If call waiting is not possible for this user and the user has not configured busy call forwarding, the caller receives a busy signal.  
Hunting to external call forwarding destination  
The system-wide flag controls the call forwarding - no answer if an external CF has been activated within a call destination list.  
If the flag is not set, the call forwarding - no answer ends at the external CF destination.  
If the flag is set, the call forwarding - no answer continues out of the external CF destination to the station entered in the call destination list.  
Note: For CF on loop start trunks, the flag functions only if you have entered a call cycle for the call forwarding - no answer.  
Variable call forwarding definition from the telephone  
Call forwarding can also be configured using the telephone user interface for the local extension. This is possible for all telephone models. External destinations and groups can also be entered.  
Multiple call diversion keys for various external destinations  
The telephone user interface allows several different call diversions to be saved to the keys of the DSS module. Several call diversion keys including destination call numbers can be programmed; the active call diversion is indicated by a lit LED.